The room was clean, shower was hot and bed was cozy. The proximity to many restaurants, bars, shopping and sites is convenient. Parking garage is steps from the hotel in case you wish to avoid using valet. By the way there was a younger guy working when we arrived, had a few interactions with. He was super cordial and helpful although we were not using valet.
FYI: please note there is a distinction between Hyatt House & Hyatt Place, which you have booked while determine how far of a hike from the elevator to your room is. Appears this property is being renovated in stages. Just something to keep in mind.
There is no microwave in the room (maybe I misread when reserving) but there is one in the lobby.
The stay did not meet expectations, as our sleep was interrupted 2 mornings in a row due hours of constant noise (drilling is my best guess) occurring within the hotel near are room. Called it in to the front desk, was gaslit and told there was no drilling or work going on in the hotel—the likely source (per the front desk person) is construction at a nearby building. He refused to validate my concern, directed me to call back if it continues. Called back a while later and spoke with a manager, who said he’d send someone to check it out. There was no follow up. At check out, told them the stay was not good due to the noise. No action was taken on their end. This level of service is a missed opportunity. Prob won’t return.
