可以免费取消我在灯笼旅馆 - 前身为比尔特莫公寓的预订并获得全额退款吗？

是的，灯笼旅馆 - 前身为比尔特莫公寓在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

灯笼旅馆 - 前身为比尔特莫公寓有游泳池吗？

是的，有季节性开放的室外游泳池。

灯笼旅馆 - 前身为比尔特莫公寓是否允许携带宠物入住？

是的，欢迎携带宠物入住，总共可携带 2 只宠物，每只宠物限重 18 公斤。需要支付每间住宿每次入住 USD 117.00 的宠物费。服务类动物免费。可能存在部分限制条件，请联系住宿方了解更多信息。

何时可在灯笼旅馆 - 前身为比尔特莫公寓办理入住和退房？

开始办理入住：16:00；停止办理入住：23:30。退房时间为 11:00。

在灯笼旅馆 - 前身为比尔特莫公寓及其附近有什么游览观光项目？

灯笼旅馆 - 前身为比尔特莫公寓设有季节性开放的室外游泳池和健身中心，还有SPA 服务。

灯笼旅馆 - 前身为比尔特莫公寓店内或附近是否有餐厅？

是的，Azalea Bar & Kitchen提供美洲菜。

灯笼旅馆 - 前身为比尔特莫公寓配备任何户外私人空间吗?

是的，每间房间都有阳台或露台。

灯笼旅馆 - 前身为比尔特莫公寓周边区域环境如何？

从灯笼旅馆 - 前身为比尔特莫公寓仅需13 分钟步行可至历史悠久的比尔特摩尔村，13 分钟步行可至诸灵座堂。旅客们很喜欢该酒店的优越地理位置。

阿什维尔灯笼旅馆 - 前身为比尔特莫公寓住宿优惠| Hotels.com 好订网

Q: 灯笼旅馆 - 前身为比尔特莫公寓有游泳池吗？

是的，有季节性开放的室外游泳池。

Q: 灯笼旅馆 - 前身为比尔特莫公寓是否允许携带宠物入住？

是的，欢迎携带宠物入住，总共可携带 2 只宠物，每只宠物限重 18 公斤。需要支付 每间住宿每次入住 USD 117.00 的宠物费。服务类动物免费。可能存在部分限制条件，请联系住宿方了解更多信息。

Q: 灯笼旅馆 - 前身为比尔特莫公寓配备任何户外私人空间吗?

是的，每间房间都有阳台或露台。

4/10 尚可

2026 年 1 月 16 日

Could be nice but it’s not. The rooms were horribly maintained. The floors and table were sticky. Overall the room lacked any care of being maintained unfortunately. We should have realized what we were getting for the price. Maybe the new management will change the deficiencies.

Gabriella，1 晚行程

Hotels.com真实住客点评

6/10 好

2026 年 1 月 5 日

We arrived and the location is great, we stayed 2 days and the layout was nice but it wasn’t what we were supposed to get. I had booked a 2 bed unit with a Jacuzzi tub, and instead we had two separate bathrooms and the entire unit was wheelchair accessible, so there was no deep tub. Just walk in shower in the master. The beds were nice, but being next to the parking lot on a low level the flood lights kept then bedrooms bright all night. We needed a few more blankets because there were three beds, but only one extra blanket. It took us two calls to the front desk to get them delivered. They have beach style shutter windows so you can’t really shut out light. The toaster didn’t work. The fridge water dispenser didn’t work. The kitchen and bathroom faucets never got hot water, the showers did though. We also woke up to construction work being done on the unit across from us. We stayed in unit 203. Just seemed like it was a nice place but needed a fair amount of up-keeping. Prob won’t stay again, despite the price was good. I’m sure many people would be happy with what is offered but I think it was advertised as a much higher quality place, left us disappointed.

Mashal，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2026 年 1 月 3 日

Michelle，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 12 月 30 日

Pros: Room configuration is great, apartment style we had a 2 bed 2 bath, full kitchen living room and balcony. Gas fireplace. Location is good. Cons: we had no housekeeping the entire stay eventhough they state you will get fresh towels and trash removal daily. First day we returned and noone had come by, day two same thing. Called first thing in the morning to advise and also our fireplace was not working. We were assured they would come by. Same story, noone showed up. They sent the front desk gentleman Deonte on two separate nights to bring towels and remove trash. He also got the fireplace to work. He was very courteous (he also checked us in) and apologetic. Next day they threw the towels on the sink and only emptied the kitchen trash, no bathroom removal. Unit was not very clean, bathrooms loaded with mildew. Cups dirty inside cupboard, no dish tabs available to run the dishwasher. Stove had baked on gunk and crumbs from previous guests, as well as the toaster was filthy. Washer in bedroom was full of mold as well. Upon check out, the young lady who helped me was very short, no good morning, no how was your stay, just "do you want a receipt" I said happy new year as she handed me the paper , no response. Maybe when they chamge the facility name there is new ownership and better staff education/training in hospitality and hoisekeeping.

Marlem，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 29 日

Daiten，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 12 月 28 日

The cleanliness in our first room left something to be desired. And the bedbug carcass I found inspection was unsettling. I contacted the Management and they did move us to a clean room in a different tower that did not find any evidence of critters in room was spacious and well appointed, however Even in the new room, I had to wash the dirty dishes in the cupboards and the vents in the ceilings were covered in dust

Rebecca，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 27 日

Very nice place

Eddie，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 24 日

It would be impossible for me to put into words how fantastic of a deal this place was. I had originally booked in a different local hotel and was disappointed with the room. I am staying in Asheville for three nights and fortunately, the first hotel refunded me the first night so I could stay somewhere else for the next two. The residence is only cost me a little bit more and it was a world of difference. This place gives you a luxury one bedroom or two bedroom condo with a deep, hot tub king size bed full kitchen. I cannot understand why anybody would stay anywhere else other than this place when coming to Asheville except for that, they don’t know about it. I had considered the residences before booking originally and thought it was too good to be true, but it’s not. I am proud to endorse this place and would tell anybody I know or care about not to give it a second thought.

Traviss，2 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 12 月 22 日

Evening front desk staff at check-in was excellent, Friendly and helpful, as were the reservation staff on the phone. 10/10! Front desk staff during the day were not reachable after many attempts, we finally gave up! Rooms were 8/10 on the cleanliness scale, build-up of cleansers on the floors made them feel sticky. Furniture is well worn and not very comfortable. Burnt out lights, couple lamps had shorts in them, kitchen appliance controls were worn off, buttons broken. Internet was slow and dropped out frequently. Needs refurbishing and a DEEP, thorough cleaning, two or three to strip down all the cleaners previously used and get it to a fresh clean again. Was very disappointed based on the price we paid.

Thomas，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 20 日

Condo was beautiful and very comfortable. We have found a new favorite in the Asheville area.

Cherrie，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 19 日

Room was very nice with all the amenities expected and more. Staff was very helpful. Difficult to get a parking spot close to the room.

EUGENE，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 14 日

Nice place friendly staff

Eddie，1 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2025 年 12 月 14 日

The room was clean and daily room service was provided. But the icemaker and water in the fridge was broken.

Anne，2 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 12 日

parking was safe and nearby. staff was friendly. Room was clean and lots of towels. Bed was comfortable and fireplace was very nice!!

Sandra，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 6 日

Convenient location to the Biltmore Estate and various restaurants. Onsite restaurant was great! Staff was friendly and helpful. Our suite was comfortable, but had to clean the stovetop, and some pans from the cupboard, ourselves upon arrival. Bought dish soap and left it there, because there wasn’t any (just a small plastic cup under the sink and it was all gooey from sitting so long). There is a dishwasher, with detergent pods, but we never used it since it was faster to hand wash. We would definitely stay here again, though, and overall we really enjoyed our stay.

Kari，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 6 日

I was expecting a hotel and when I discovered that I'd rented a very nice one bedroom condo, I was ecstatic! It was spacious and nicely furnished....complete with a full kitchen and huge bathroom (not to mention a washer/dryer which we didn't need). We were right around the corner from the Biltmore which was convenient. We are coming back but friends next time.

Andrew，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 5 日

Very clean and nice. Location perfect!

Audrey，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 12 月 5 日

Only had check in experience with staff- very nice; helpful, map to your room is nice since it’s an apartment complex which can be confusing. Rooms are incredibly noisy- you can hear every step the person above takes, when they flush their toilets, move a chair, etc… Rooms themselves are great- we had a 2/2, full kitchen, living and dining rooms, balconies. Bedsheets are a bit scratchy, but didn’t make or break anything for me. Bed was comfortable, pillows were not. Area is nice, downtown just 1.5 miles away with lots of restaurants, some shopping, and activities.

Elisa，3 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 12 月 3 日

Yes

Kevin，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 12 月 3 日

There were four of us traveling, so it was very nice to get a two-bedroom suite with a full kitchen at this price point. Would recommend and come again ourselves.

Chris，4 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 3 日

Was so roomy and was very comfortable!

Maureen，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 1 日

Great location and the staff were very professional and friendly.

David，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 1 日

Julie，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 28 日

Great hotel, very close to everything. Loved it!

Patricia，3 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 11 月 25 日

Staff was super friendly and helpful when we had a TV issue. This place has so much potential and the room spaces are great. Exactly what we were looking for. However, it was not clean! Coffee grounds were left in coffee maker, the kitchen cabinets and table were sticky and dirty. There were no rags or soap to wipe it down even if we wanted to. Hall bathrooms floors were sticky and hair was found in shower. It was obvious someone came in to empty trash but didn’t empty all of the cans. Took a towel or two but didn’t replace. No bar soap in the hall bath but there was in master. Just lack of attention to details and a big top to bottom clean!

Melissa，3 晚结伴旅行

Hotels.com真实住客点评

灯笼旅馆 - 前身为比尔特莫公寓

Lantern Lodge - formerly The Residences at Biltmore

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可以免费取消我在灯笼旅馆 - 前身为比尔特莫公寓的预订并获得全额退款吗？

灯笼旅馆 - 前身为比尔特莫公寓有游泳池吗？

灯笼旅馆 - 前身为比尔特莫公寓是否允许携带宠物入住？

灯笼旅馆 - 前身为比尔特莫公寓是否有停车场？

何时可在灯笼旅馆 - 前身为比尔特莫公寓办理入住和退房？

在灯笼旅馆 - 前身为比尔特莫公寓及其附近有什么游览观光项目？

灯笼旅馆 - 前身为比尔特莫公寓店内或附近是否有餐厅？

灯笼旅馆 - 前身为比尔特莫公寓配备任何户外私人空间吗?

灯笼旅馆 - 前身为比尔特莫公寓周边区域环境如何？

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