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Hotel Mercedes

3.5 star property
Ilhabela beachfront hotel with 3 outdoor pools and spa

Choose dates to view prices

Unwind at Hotel Mercedes, where a beachfront location and sun loungers invite you to soak up the sun. With three outdoor pools, a spa offering deep-tissue massage and aromatherapy, guests praise the hotel's relaxing atmosphere. Enjoy free in-room WiFi and unwind with cocktails at either the beach bar or poolside bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Housekeeping (on request)
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Pool bar
  • Room service

Feel at home (6)

  • Children stay free
  • Garden
  • Terrace
  • Laundry facilities
  • Blackout drapes/curtains
  • Minibar
The current price is CNY1,209
CNY1,354 total
includes taxes & fees
Feb 18 - Feb 19

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite Garden

Suite Garden | Minibar, in-room safe, blackout drapes, free WiFi

Suite Garden

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite Vip

Suite Vip | Minibar, in-room safe, blackout drapes, free WiFi

Suite Vip

Highlights

Separate sitting area
Private indoor hot tub
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Standard

Minibar, in-room safe, blackout drapes, free WiFi

Suite Standard

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite Ocean

Suite Ocean | Minibar, in-room safe, blackout drapes, free WiFi

Suite Ocean

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • Ocean view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Master

Suite Master | Minibar, in-room safe, blackout drapes, free WiFi

Suite Master

10.0 out of 10
Exceptional
(1 review)

Highlights

Private indoor hot tub
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
Private bathroom
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Master Duplex

Suite Master Duplex | Minibar, in-room safe, blackout drapes, free WiFi

Suite Master Duplex

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Separate bathtub and shower
  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite Duplex Village

Suite Duplex Village | Minibar, in-room safe, blackout drapes, free WiFi

Suite Duplex Village

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
2 bathrooms
Hair dryer
Minibar
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite Deluxe

Suite Deluxe | Minibar, in-room safe, blackout drapes, free WiFi

Suite Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Village

Suite Village | Minibar, in-room safe, blackout drapes, free WiFi

Suite Village

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Smart TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Standard Premium

Suite Standard Premium | Minibar, in-room safe, blackout drapes, free WiFi

Suite Standard Premium

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Duplex

Suite Duplex | Minibar, in-room safe, blackout drapes, free WiFi

Suite Duplex

Highlights

Separate sitting area
Air conditioning
Smart TV
2 bedrooms
Blackout drapes/curtains
Private bathroom
2 bathrooms
Hair dryer
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite Village Junior

Suite Village Junior | Minibar, in-room safe, blackout drapes, free WiFi

Suite Village Junior

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
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About the neighborhood

Map
Avenida Leonardo Reale, 2220, Ilhabela, SP, 11630-000

What's nearby

  • Viana Beach - 2 min walk - 0.2 km
  • Siriuba Beach - 3 min walk - 0.3 km
  • Sino Beach - 13 min walk - 1.1 km
  • Praia do Sino - 17 min walk - 1.5 km
  • Pedra do Sino - 3 min drive - 2.1 km

Getting around

  • São Paulo/Guarulhos Intl. Airport - 75.2 miles/121.1 km

Restaurants

  • ‪Restaurante Cheiro Verde - ‬3 min drive
  • ‪Manjericão - ‬3 min drive
  • ‪Pizzaria Mozarello - ‬3 min drive
  • ‪Free Port Café - ‬3 min drive
  • ‪Ilha Do Camarão - ‬3 min drive

About this property

Hotel Mercedes

At Hotel Mercedes, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A poolside bar, a 24-hour fitness center, and a terrace are other highlights at this Mediterranean hotel.

At a glance

DONE

Hotel size

    • 54 rooms
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Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite valet parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service (late night)

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach
  • Pool table
  • Whale-watching nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Banquet hall
  • Outdoor furniture
  • Mediterranean architecture

Room amenities

Be entertained

  • 52-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Housekeeping on request (surcharge)
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Eme Spa. Services include deep-tissue massages, facials, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Hotel Mercedes
Hotel Mercedes Ilhabela
Mercedes Ilhabela
Hotel Mercedes Ilhabela, Brazil
Hotel Mercedes Hotel
Hotel Mercedes Ilhabela
Hotel Mercedes Hotel Ilhabela

Frequently asked questions

Is there a pool at Hotel Mercedes?

Yes, there are 3 outdoor pools.

Are pets allowed at Hotel Mercedes?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Mercedes?

Yes, there's free valet parking.

What are the check-in and check-out times at Hotel Mercedes?

You can check in starting at 3:00 PM. Check-out time is noon.

What is there to do at Hotel Mercedes and nearby?

Hotel Mercedes has 3 outdoor pools, a spa, and a 24-hour fitness center, as well as an arcade and a garden.

Are there restaurants at or near Hotel Mercedes?

Yes, there's an onsite restaurant.

What's the area around Hotel Mercedes like?

Hotel Mercedes is on Viana Beach in Praia Mercedes, a short 19-minute walk from Pedra do Sino and 3 minutes' walk from Siriuba Beach.

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Reviews

Hotel Mercedes Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities

What guests liked

  • The property's private beach was clean and well taken care of. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

It was a nice stay
Hunter, 6-night trip

10/10 Exceptional

Great location. Quality food and drinks. Excellent staff.
Leticia, 4-night trip

10/10 Exceptional

One of the best hotels on Ilhabela. I highly recommend this place
William, 1-night trip

10/10 Exceptional

My husband and I enjoyed our stay in this beautiful hotel walking distance to Sino beach.
Larisa, 4-night trip

10/10 Exceptional

Fantastic

The hotel is fantastic, better than expected. The area, the people and the hotel itself were awesome. The hotel has a restaurant and a private beach. The food was fantastic and the beach is clean and well taken care of. I recommend this hotel to everyone wants a get away from life stress.
Armando, 4-night trip

10/10 Exceptional

Everything was perfect. The hotel is beatiful, has a beach just in front. When I get they I realized my tire was flat. The guys from the hotel took my car to fix it while I was out in a boat trip, they were simply amazing. Very good breakfast. Their restaurant water front is also very good. Prices are not cheap but it worth it.
Carlos Kazuo, 2-night trip

8/10 Very good

.
Mario Eugenio, 3-night trip

4/10 Fair

Equipe do restaurante que agrega o hotel foi bem hostil. O Hotel em si é bom, café da manhã bom. Porém a piscina fica agregada a esse restaurante e tivemos sérios problemas com a equipe do restaurante, inclusive a gerente dele.
ELIANE, 3-night trip

8/10 Very good

O quarto é bom, a equipe muito atensiosa , emprestaram pratos e talheres, são solicitos. Alguns pontos a melhorarem, o hotel é bem escuro, minha mãe tem a visão reduzida o que dificulta muito pra ela a locomoção, a sala de jogos é super escura, a noite quase não da para jogar ping pong porque não da para enxergar nada. A escada do deck do mar é bem ruim, inclinada praticamente, degraus sem adesivo antiderrapante , e alguns até estavam limpando no dia, só limbo, bem dificil o acesso. Eu fui em um outro hotel em ilhabela, e eles tinham alguns colchões de eva amarrado no pilar do deck, acho que seria uma boa opção para quem quer curtir o mar e ficar tranquilo ali na praia, sem precisar ficar nadando, porque ali é bem fundo.
Gustavo A M, 3-night trip

10/10 Exceptional

Funcionários atenciosos e simpáticos, arquitetura do hotel e café da manhã
Luiz Gustavo, 6-night trip

8/10 Very good

O hotel é bem antigo, mas muito bom em infraestrutura, principalmente o deck externo. Porém deveriam rever o enxoval, toalhas pequenas, lençóis e camas desconfortáveis. O atendimento da equipe é maravilhoso e tb muito limpo. Gostamos muito.
Solange, 2-night trip

10/10 Exceptional

Muito boa!
Daniel, 2-night trip

10/10 Exceptional

Acomodação excelente, serviço bom, café bom, boa localização
Luiz Ricardo, 2-night trip

10/10 Exceptional

Equipe
Karin, 4-night trip

10/10 Exceptional

Quarto bom
Marco, 2-night trip

2/10 Poor

Tive um problema no estacionamento. Entreguei meu carro em condições normais e recebi com pneu furado 2 dias depois e só me avisaram no check out. hotel não arcou com despesa alguma e não deram nenhuma satisfação. O manobrista foi bastante prestativo e ajudou na troca do pneu. Não voltaria mais nesse hotel nem recomendo aos meus amigos que frequentem também. Se quiser ir num de melhor qualidade em todos os aspectos, procurem pelo Vila Salga.
Murilo, 3-night trip

8/10 Very good

Tudo ok
JOAO MARCOS, 2-night trip

6/10 Good

Hotel parou no tempo.

Não visitava o hotel há alguns anos e me surpreendeu a estrutura interna, principalmente em relação ao quarto. O banheiro escuro, com itens desgastados, roupas de cama bem velhas. Não entrega o que se cobra pela diária. Minha sensação é de que focaram na atualização da área da piscina externa e restaurante e esqueceram do principal, o hotel.
Raphael C, 6-night trip

10/10 Exceptional

Excelente hotel ! Super recomendo !

Estadia incrível ! Hotel lindo, muito limpo e organizado, funcionários muito educados, receptivos e solícitos. Tem uma ótima localização com uma vista maravilhosa . Acesso a praia e conta com piscina a também . Restaurante em frente ao hotel ótimo, comida deliciosa, atendimento maravilhoso. Super recomendo ! Adorei ! Quarto ótimo, cheiroso, roupa de cama limpinha e macia. Só tenho elogios .
MIRELLA, 4-night trip

10/10 Exceptional

Legal

Boa estadia. O quarto era antigo (ala antiga do hotel) porém reformado. Tudo limpo e relativamente novo. As piscinas internas e partes do hotel estavam em obras. Excelente café da manhã, piscina aquecida, deck privativo e praia particular foram os pontos fortes. Tive apenas um problema com esquecimento de um óculos de sol no salão de jogos que nao foi recuperado até o momento.
Edmilson, 4-night trip

10/10 Exceptional

Hotel muito completo e com boa estrutura
Eduardo, 2-night trip

10/10 Exceptional

Lindo

Hotel lindo, foi um final de semana maravilhoso
Jéssica, 2-night trip

2/10 Poor

Não fiquem na suíte master duplex!

Me hospedei na Suíte Master Duplex do Hotel Mercedes, o quarto mais caro do hotel, e minha experiência foi simplesmente desastrosa. Em três dias: • O ar-condicionado parou de funcionar QUATRO vezes. No verão. Em Ilhabela. • A jacuzzi na varanda, que era o grande diferencial da suíte, não funcionou e soltava muita sujeira. A manutenção ficou quase 3 horas tentando consertar, e no final admitiram que não sabiam mais o que fazer. • Wi-Fi não funciona no quarto com cama de solteiro, onde o ar-condicionado ainda está funcionando. E na suíte principal (onde deveria ser confortável), estou suando na cama enquanto escrevo essa avaliação. Paguei caro por uma suíte para quatro pessoas sendo que éramos apenas duas, buscando conforto, exclusividade e uma experiência especial. No fim das contas, fiquei assistindo técnico entrar e sair do quarto no meu último dia, ao invés de aproveitar a viagem. E como cereja do bolo: tentei mandar um e-mail de reclamação pro endereço que me passaram e ele simplesmente não existe. Me senti feito de otário. A expectativa era de alto padrão. O que recebi foi descaso, estrutura precária e falta de respeito com o cliente.
Lucas, 3-night trip

10/10 Exceptional

Hotel 10/10 instagramavel é lindo

Hotel 10/10 uma estrutura incrível, muitas opções de piscinas, a piscina que fica dentro do hotel é linda demais, com água verdinha e muito instagramavel. A estrutura que fica na beira da praia junto da piscina e restaurante também é incrível, beleza surreal, por do sol lindo no deck, a estrutura do hotel realmente é muito linda e instagramavel. Quando vamos em direção ao quarto os corredores parem cavernas. Apenas o café da manhã deixou a desejar, é bom mas poderia melhorar.
Thays, 1-night trip

10/10 Exceptional

Maravilhoso!

O hotel é surpreendente! Na chegada fomos muito bem recebidos, e nos foi apresentado todo o hotel. O quarto era reformado, cama confortável, chuveiro e secador maravilhosos! A piscina com água de cachoeira é linda e fica quentinha mais a tarde, a praia e píer está ao atravessar a rua e tudo muito bem cuidado. Ele é mais bonito pessoalmente do que nas fotos! Atendimento e estrutura merece 5 estrelas.
Sara Cristina Borges, 2-night trip